As an employee of Absolute Climate Control, I promise I will use my skills and all my technical expertise to diagnose the customer’s problem as quickly as possible, while keeping them informed of my progress at all times. I will provide each and every customer, no matter what the problem is, with all their options, allowing them to make the repair or replacement decision that is right for them. I will hereby take personal responsibility for the customer’s satisfaction; I will follow all company policies and procedures at all times. I pledge to be honest, ethical and to do the right thing. I will never mislead or offer the customer a service or product they do not need or want. I will ask the customer at the end of the transaction if they are satisfied with the service I provided them. I will also do everything in my power to make sure every customer is 100% satisfied with my clean, fast and professional service. THIS IS MY PLEDGE TO MYSELF, TO MY COMPANY AND TO MY CUSTOMER. |
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